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About Us

Seeking feedback from people served makes programs more responsive and effective. 

The Jamaica Nurses Association of Florida, Inc is dedicated to assisting individuals and socially deprived persons and/ or organizations in need of care in the community or elsewhere in the United States and throughout the World. 

JNAF COVID-19 relief for Florida

The Jamaica Nurses of Florida Association helps with Covid relief by organizing and participating in vaccination campaigns, providing educational resources about Covid-19 prevention and treatment, offering emotional support to those affected by the pandemic, and partnering with local organizations to provide aid and supplies to those in need. They could also fundraise to donate to international relief organizations or provide financial assistance to those affected by the pandemic

President's Message

 We take pride in serving communities both locally and internationally. READ MORE

Mission Vision

dedicated to assisting individuals or socially deprived persons and/or organizations  READ MORE


We provide support to our members and assistance to our community in various ways.  READ MORE

How we listen

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

We demonstrated a willingness to learn more by reviewing resources about feedback practice.
We shared information about our current feedback practices.
Who are the people you serve with your mission?
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How is your organization collecting feedback from the people you serve?
  • Paper surveys, Suggestion box/email,
How is your organization using feedback from the people you serve?
  • To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people’s needs and how we can help them achieve their goals,
What significant change resulted from feedback?
  • Pivoting our community outreach meetings, webinar and events to online along to continue meeting needs, inspite of the challenges met with the covid-19 pandemic.
With whom is the organization sharing feedback?
  • The people we serve, Our board, Our funders, Our community partners,

How has asking for feedback from the people you serve changed your relationship?
  • It affords us to respect their honest feedback which help to guide us in re-evaluating and adopt new and innovative and beneficial ways meet their needs.

Which of the following feedback practices does your organization routinely carry out?
  • We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We ask the people who gave us feedback how well they think we responded,
What challenges does the organization face when collecting feedback?
  • We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection,